Help Center

A1: PawSwing is designed based on three core feline instincts:

· Den Instinct: The house is made from synthetic felt, a material cats naturally love, which provides a strong sense of security.

· Food Reward Association: With the built-in smart feeder/main food source, cats create a positive connection through the “enter → get food” reward loop.

· Adaptive Guidance: The entrance width is adjustable. Start with the widest setting to eliminate pressure, then gradually narrow it after the cat adapts to achieve optimal grooming efficiency.

A2: Not at all.

· Instinctive Avoidance: Cats have a strong territorial instinct and naturally avoid eliminating where they eat.

· Tactile Difference: The felt bottom feels completely different from soft, diggable litter, so it won’t trigger the urge to eliminate.

A3: It’s your “golden assistant,” not a replacement.

· Targeting Real Pain Points: It helps when cats resist brushing, owners are busy, or family members are sensitive to pet hair.

· Perfect Complement: When you’re busy, it reduces over 70% of loose fur at the source. When you have time, you can still enjoy bonding through manual grooming—with far less loose fur to deal with.

A4: The key lies in our patented “compress-then-comb” mechanism.

As the cat passes through, the funnel-shaped structure compresses the fluffy coat into a thinner layer. The bionic silicone comb—modeled after a cat’s tongue—then hooks and removes loose fur effectively. This deep grooming approach works far better than surface brushing.

A5: This is the key mechanical logic behind automatic fur collection.

A single exit ensures the cat must return the same way. When exiting, the cat triggers the flipping tongue-comb, which automatically transfers the collected fur into the fur storage chamber. If there were a second exit, cats could go straight through, leaving fur stuck on the

A6: You’re paying for a complete patented grooming solution:

· R&D Innovation: The world’s first adaptive grooming module combined with bionic cat-tongue technology.

· Smart Hardware: Integrated precision timed feeding system (Pro version).

· Core Value: Currently the only grooming solution that offers unattended operation, automatic fur collection, and zero electronic safety risks.

A7: Its physical structure makes it inherently safe.

· No Powered Drive: The grooming module operates entirely through the cat’s natural pushing motion—no motors or electricity involved.

· Adaptive Flexibility: The comb teeth are made from soft silicone, and the entire module has physical elasticity, allowing even larger cats to pass through smoothly without forced tightening.

A8: Absolutely.

· Size Range: Designed to accommodate cats from 8 lbs (3.5 kg) to 33 lbs (15 kg).

· Automatic Reset: After each pass, the module resets using gravity/spring tension, ensuring the grooming pressure adapts to each cat’s body size.

A9: It’s extremely simple, with three levels of maintenance:

· Daily (10 seconds): Open the fur container every 2–4 weeks and empty the collected hair.

· Moderate Cleaning: The grooming module is removable and can be rinsed with warm water.

· Deep Cleaning: The felt body can be fully washed. We also provide a silicone mat to prevent food residue buildup.

A10: It’s not just a tool—it’s also furniture.

Multi-Functional Design: It works as a private cat hideout (cat house), integrates with other smart pet devices like feeders, and can even serve as a side table next to the sofa. Its aesthetic design blends seamlessly with modern interiors, replacing traditional bulky cat beds.