Help & FAQs

A1: PawSwing is designed based on three core feline instincts:

· Den Instinct: The house is made from synthetic felt, a material cats naturally love, which provides a strong sense of security.

· Food Reward Association: With the built-in smart feeder/main food source, cats create a positive connection through the “enter → get food” reward loop.

· Adaptive Guidance: The entrance width is adjustable. Start with the widest setting to eliminate pressure, then gradually narrow it after the cat adapts to achieve optimal grooming efficiency.

A2: Not at all.

· Instinctive Avoidance: Cats have a strong territorial instinct and naturally avoid eliminating where they eat.

· Tactile Difference: The felt bottom feels completely different from soft, diggable litter, so it won’t trigger the urge to eliminate.

A3: It’s your “golden assistant,” not a replacement.

· Targeting Real Pain Points: It helps when cats resist brushing, owners are busy, or family members are sensitive to pet hair.

· Perfect Complement: When you’re busy, it reduces over 70% of loose fur at the source. When you have time, you can still enjoy bonding through manual grooming—with far less loose fur to deal with.

A4: The key lies in our patented “compress-then-comb” mechanism.

As the cat passes through, the funnel-shaped structure compresses the fluffy coat into a thinner layer. The bionic silicone comb—modeled after a cat’s tongue—then hooks and removes loose fur effectively. This deep grooming approach works far better than surface brushing.

A5: This is the key mechanical logic behind automatic fur collection.

A single exit ensures the cat must return the same way. When exiting, the cat triggers the flipping tongue-comb, which automatically transfers the collected fur into the fur storage chamber. If there were a second exit, cats could go straight through, leaving fur stuck on the

A6: You’re paying for a complete patented grooming solution:

· R&D Innovation: The world’s first adaptive grooming module combined with bionic cat-tongue technology.

· Smart Hardware: Integrated precision timed feeding system (Pro version).

· Core Value: Currently the only grooming solution that offers unattended operation, automatic fur collection, and zero electronic safety risks.

A7: Its physical structure makes it inherently safe.

· No Powered Drive: The grooming module operates entirely through the cat’s natural pushing motion—no motors or electricity involved.

· Adaptive Flexibility: The comb teeth are made from soft silicone, and the entire module has physical elasticity, allowing even larger cats to pass through smoothly without forced tightening.

A8: Absolutely.

· Size Range: Designed to accommodate cats from 8 lbs (3.5 kg) to 33 lbs (15 kg).

· Automatic Reset: After each pass, the module resets using gravity/spring tension, ensuring the grooming pressure adapts to each cat’s body size.

A9: It’s extremely simple, with three levels of maintenance:

· Daily (10 seconds): Open the fur container every 2–4 weeks and empty the collected hair.

· Moderate Cleaning: The grooming module is removable and can be rinsed with warm water.

· Deep Cleaning: The felt body can be fully washed. We also provide a silicone mat to prevent food residue buildup.

A10: It’s not just a tool—it’s also furniture.

Multi-Functional Design: It works as a private cat hideout (cat house), integrates with other smart pet devices like feeders, and can even serve as a side table next to the sofa. Its aesthetic design blends seamlessly with modern interiors, replacing traditional bulky cat beds.

A11: This is actually one of the fun parts of PawSwing!

Because the collected fur is clean and compact, you can turn it into felt toys or keepsakes for your cat—transforming shedding from a nuisance into a creative and social activity.

A12: Extremely durable!

· Durability: The mechanical structure has passed fatigue testing and is designed to support households with up to five cats for over three years of continuous use.

· Cross-Species Use: In theory, any shedding animal that can pass through the opening (such as small- to medium-sized dogs) can use it. However, since the design is based on feline biology, it is primarily recommended for cats.