Question & answers
01
How Often Should I Update My Cat Grooming Accessories?
To maintain 90% fur-collection efficiency, we recommend inspecting your cat grooming accessories every 3 to 6 months or 6 to 12 months. While our space-grade felt and bionic bristles are built for durability, heavy use in multi-cat households may require more frequent updates of these PawSwing® accessories to ensure your pet always gets a fresh, effective groom.
02
Are These Replacement Cat Grooming Parts Compatible with All Models?
Some are not, such as the Cat Groomer Replacement comb is suitable for all models, but the automatic cat feeder and the internal and external cat ladder are specially equipped with the Pro. Our accessory collection page offers a wide range of replacement cat grooming parts, such as automatic feeders and interior and exterior ladders for the PawSwing® Neo and PawSwing® Neo Plus, but these need to be purchased separately. In addition, we also equip the product with other accessories, such as cat food mat and cat food desiccant. There are also replacement cat scratchers for Pro, Neo and Neo Plus.
03
Can I Purchase a Cat Groomer Replacement if My Brushes Wear Out?
Absolutely. If your cat’s constant use over several years has smoothed down the bionic "Cat's tongue" bristles, you can purchase a full cat groomer replacement set here. These PawSwing® accessories feature the same spring-loaded, zero-gravity design as the originals, making it easy to restore your grooming house to peak performance.
04
Why Should I Choose Genuine PawSwing® Accessories over Third-Party Options?
Using authentic PawSwing® accessories ensures both the safety of your cat and the longevity of the product. Our replacement cat grooming parts are made from food-grade silicone and aviation-grade synthetic fibers, which are rarely found in generic cat grooming accessories. Only genuine parts guarantee the perfect mechanical fit and non-toxic safety your cat deserves. What's more, we are a unique product in the market.
05
Are These Cat Grooming Accessories Easy to Install at Home?
We have designed all of our cat grooming accessories for effortless maintenance. You won't need complex tools to swap out a felt liner or perform a cat groomer replacement. These replacement cat grooming parts are user-friendly, allowing you to refresh your grooming station in just a few simple steps.
06
Where Can I Find Specific PawSwing® Accessories for Large Cats?
If you own the Neo Plus, this collection includes PawSwing® accessories specifically sized for larger tunnels. From extended felt sheets to high-capacity cat groomer replacement components, we ensure that your cat grooming accessories can handle the extra fur volume of breeds like Maine Coons or Ragdolls.
07
Do Your Replacement Cat Grooming Parts Include the Specialized Felt?
If it is the felt on the brush, then we don't have it. If you need to change the felt of the brush, you just need to replace the brush; they are integrated. If you need a felt box for your beautician, you just need to buy the corresponding felt box according to your model.
08
What if I'm Unsure Which Cat Groomer Replacement Part I Need?
If you are confused about which cat groomer replacement components to order, please check the product descriptions or contact our support team. We can help you identify the correct replacement cat grooming parts to ensure you receive the high-quality cat grooming accessories that match your specific PawSwing model perfectly.